Question 1

How do I know if you are actually walking and feeding my pet?

Accepted Answer

Great question! We send pictures and videos (if you’d like), straight to your phone or email (if you preferred). We do it as many times in a day as you would like. You want one every hour or two every hour? We want you to feel as comfortable as you can while you are away!

Question 2

What happens if there is an emergency with my pet?

Accepted Answer

If there is ever an emergency with your pet, we will directly contact you first and take them to their personal vet, if need be. We keep your vet info on file with us and request that you leave a signed vet release form with them.

Question 3

Do you walk my pet with other pets?

Accepted Answer

No, we do not. Unless you have another pet in mind that you want your pet to be walked with, your pet gets all our undivided attention!

Question 4

Can I verify your references?

Accepted Answer

Absolutely! If you have a specific one in mind, please let me know.

Question 5

Do you provide services during the holidays?

Accepted Answer

Yes, we do. Sometimes we might not be in town, so please book as far in advance as you possibly can.

Question 6

What forms of payment do you accept and when do I pay you?

Accepted Answer

I accept all types of payments from cash, direct deposit with bank routing number and account number, check, online (apple pay, Venmo, Zelle, Cashapp, etc), and credit cards. Payment is due at the end of the meet and greet. If you are a recurring client, it is due before your service begins.

Question 7

Can you accommodate pets with special needs?

Accepted Answer

Absolutely! We have experience caring for pets with various special needs, including administering medication and following specific dietary requirements. Just let us know your pet's needs, and we'll make sure they receive the best care possible.

Question 8

Can you accommodate pets with special needs?

Accepted Answer

Absolutely! We have experience caring for pets with various special needs, including administering medication and following specific dietary requirements. Just let us know your pet's needs, and we'll make sure they receive the best care possible.

Question 9

What is your cancellation policy?

Accepted Answer

We understand that plans can change. If you need to cancel, please let us know at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a fee.

Question 10

How do I book your services?

Accepted Answer

Booking our services is easy! Just give us a call or send us an email with your preferred dates and details about your pet. We'll get back to you quickly to confirm availability and finalize the arrangements.

Sophie's Pet Services
Virginia Beach Pet Sitter & Pet Services serving Hampton Roads

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FAQ

RELEASE FORMS

"Fantastic! Really put me at ease leaving my pups with her! Manages my THREE puppies and my senior dog perfectly! I can not recommend Sophie more!"
- Joseph G.

Sophie's Pet Services Virginia Beach Pet Sitter & Pet Services serving Hampton Roads

Veteran Owned

Join our mailing list

FAQ

RELEASE FORMS

"Fantastic! Really put me at ease leaving my pups with her! Manages my THREE puppies and my senior dog perfectly! I can not recommend Sophie more!" - Joseph G.

Sophie's Pet Services
Virginia Beach Pet Sitter & Pet Services serving Hampton Roads

"Fantastic! Really put me at ease leaving my pups with her! Manages my THREE puppies and my senior dog perfectly! I can not recommend Sophie more!"
- Joseph G.